This Privacy Policy describes how Aries Health Corporation, a California S Corporation doing business as Aries Health and Wellness (“we,” “us,” or “our”), collects, uses, discloses, and protects information obtained through our website at www.arieshealthwellness.com (the “Site”) and related services. By using the Site, you agree to the terms of this Privacy Policy.

This Privacy Policy applies to information collected through the Site. It does not replace or modify our Notice of Privacy Practices (NPP), which governs the use and disclosure of Protected Health Information (PHI) created or received during the course of clinical care, as required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). A copy of our NPP is available at the clinic and upon request.

1. Information we collect

A. Information you provide voluntarily

We may collect the following information when you voluntarily submit it through the Site:

Full name, email address, phone number, and mailing address (e.g., via the Contact Us form or appointment booking)
Date of birth and demographic information
Health-related information submitted through intake questionnaires, symptom quizzes, or consultation request forms
Payment and billing information processed through our third-party payment processor, Stripe

B. Information collected automatically

When you visit the Site, certain information may be collected automatically, including:

IP address, browser type, operating system, and device identifiers
Pages visited, time spent on pages, referring URLs, and clickstream data
Cookies and similar tracking technologies (see Section 6 below)

C. Information from third-party platforms

We use the following third-party platforms that may collect or process your information:

OptiMantra — for appointment booking and patient portal access
Stripe — for secure payment processing

These platforms operate under their own privacy policies, and we encourage you to review them.

2. How we use your information

We use the information we collect for the following purposes:

To schedule and manage appointments
To respond to inquiries submitted through the Contact Us page
To process payments for services
To deliver symptom quiz results and related educational content
To communicate with you regarding your care, appointments, or account
To improve the functionality, content, and user experience of the Site
To comply with legal and regulatory obligations

We do not sell your personal information to third parties.

3. How we share your information

We may share your information in the following limited circumstances:

Service providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payment processing, OptiMantra for scheduling and patient portal services). These vendors are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal compliance: When required by law, regulation, legal process, or governmental request.
Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you will be notified of any change in ownership or use of your information.
With your consent: When you have provided explicit consent for a specific disclosure.

We do not share, sell, rent, or trade your personal information for marketing purposes.

4. Protected Health Information (PHI)

Any health information collected during the course of your clinical care, including information gathered during consultations, lab results, prescriptions, and treatment records, is governed by HIPAA and the California Confidentiality of Medical Information Act (CMIA). The use and disclosure of this information is described in our separate Notice of Privacy Practices (NPP), not this Privacy Policy.

Health-related information submitted through the Site (e.g., symptom quiz responses or intake questionnaire answers prior to establishing a patient relationship) may not be classified as PHI under HIPAA. However, we treat all health-related information with the same level of care and confidentiality.

5. Payment information

All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card number, CVV, or other sensitive payment data on our servers. For more information on how Stripe handles your payment data, please review Stripe’s privacy policy at https://stripe.com/privacy.

6. Cookies and tracking technologies

The Site may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use the Site.

Types of cookies we may use:

Essential cookies: Required for basic Site functionality (e.g., session management, booking forms).
Analytics cookies: Used to understand how visitors interact with the Site, including pages visited and time spent.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

7. Your privacy rights under California law

As a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

Right to know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom it has been shared.
Right to delete: You may request the deletion of personal information we have collected from you, subject to certain legal exceptions.
Right to correct: You may request correction of inaccurate personal information.
Right to opt out of sale or sharing: We do not sell or share your personal information for cross-context behavioral advertising. If this practice changes, we will provide a “Do Not Sell or Share My Personal Information” link on the Site.
Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at arieshealthcorporation@gmail.com or by mail at the address listed in Section 12.

We will respond to verifiable consumer requests within 45 days, as required by law.

8. Data security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:

Encryption of data in transit (SSL/TLS)
Secure access controls for internal systems
Use of HIPAA-compliant platforms for clinical data
Regular review of security practices

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

9. Data retention

We retain personal information collected through the Site for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Medical records are retained in accordance with California law, which requires a minimum retention period of seven (7) years from the date of the last patient encounter, or longer as required by applicable regulations.

10. Children and minors

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly. If you believe a minor has submitted information through the Site, please contact us immediately.

11. Third-party links

The Site may contain links to third-party websites or services (e.g., OptiMantra patient portal, Stripe payment page). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

12. Contact information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us:

Aries Health and Wellness
41324 12th St W
Palmdale, CA 93551
Email: arieshealthcorporation@gmail.com
Office Hours: Monday, 8:00 AM – 5:00 PM

13. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after any changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

14. Governing law

This Privacy Policy is governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.